Frequently asked questions

Internet, coverage and support in Addis Ababa.

Where does Skynet VISP provide internet?

Skynet VISP provides internet across six Addis Ababa subcities: Bole, Lemi Kura, Akaki Kality, Arada, Nifas Silk-Lafto, and Kirkos. Check availability for your specific address on the website or call +251 967 000 002.

What internet plans does Skynet VISP offer?

Skynet offers residential and business internet over fibre and fixed-wireless connections, with gigabit-ready packages (up to 1 Gbps). Current plans and speeds are listed on our packages page.

How much does Skynet VISP internet cost?

Residential and business plans are listed with their current monthly prices on our packages page. The price depends on the speed and plan you choose.

Is Skynet VISP available at my address?

Skynet serves many areas of Addis Ababa. Check availability on our website or call +251 967 000 002 and our team will confirm coverage for your specific location.

Does Skynet VISP offer business internet?

Yes. Skynet provides dedicated business internet with priority support, plus network infrastructure, CCTV, power backup and IT support for offices, hotels and real estate.

How do I contact Skynet VISP support?

Call +251 967 000 002, message us on WhatsApp, or use our 24/7 support bot. Office: Bisilex Building, Suite 501, Bole Subcity, Addis Ababa. Hours: Monday–Saturday: 8:00 AM – 6:00 PM EAT.

What makes Skynet VISP different?

Skynet VISP is locally owned and locally managed, with responsive local technical support — providing internet for homes and businesses across Addis Ababa.

Does Skynet provide services other than internet?

Yes. In addition to residential and business internet, Skynet provides network infrastructure, CCTV and security, power backup, access control, and IT support.

See our home plans, business plans, or coverage areas.